We do not offer refunds or credits for unused subscription periods, accidental purchases, or any similar reason or event unless required by law to do so.
Subscription not visible in user’s subscribed plans Customer received subscription email/ SMS, but the subscribed product did not get added to the user account.
Wrong Subscription – The customer made the payment for the product, but the subscribed product shown in his/ her Subscribed Plans does not match for which the payment was made.
In case the product was not delivered or a wrong product was delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of confirmation email/sms to investigate.